Privacy Policy

Last updated: 2026

1. Introduction

Welcome to Swakaaya Wellness Clinic. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Informations We Collect

Personal Information

  • Name and contact details (email, phone number, address)
  • Demographic information (age, gender)
  • Health and medical information relevant to treatments
  • Appointment history and preferences
  • Payment and billing information

Automatically Collected Information

  • IP address and browser type
  • Device information and operating system
  • Website usage data and analytics
  • Cookies and tracking technologies

3. How We Use Your Information

  • To provide and manage our aesthetic and wellness services
  • To schedule and confirm appointments
  • To personalize your treatment plans and recommendations
  • To process payments and maintain billing records
  • To communicate with you about services, promotions, and updates
  • To improve our website and services
  • To comply with legal obligations and medical regulations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To trusted medical professionals involved in your care
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety
  • With service providers who assist in our operations (under strict confidentiality agreements)

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Secure servers and networks
  • Regular security assessments
  • Limited access to personal information
  • Staff training on data protection

6. Your Rights

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Medical records are maintained as per regulatory requirements.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Swakaaya Wellness Clinic

4306, Ground Floor, DLF Phase 4, Adjacent to Galleria market, Gurgaon, Haryana - 122009

Email: swakaayawellness@gmail.com

Phone: +91 88268 15442